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Boater FAQs
- I submitted a job, but I don’t have any quotes yet. Did I do something wrong?
- Are Pros on your website vetted & insured?
- What do I do if a pro asks me to pay them outside Boat Planet?
- Is Boat Planet free to use?
- When can I expect to receive quotes from Pros?
- How do I pay a pro on Boat Planet?
- Is my payment secure until the job is complete?
- I’ve got a hard deadline. Are these pros held to any contract to get my boat serviced by a specified time?
- Can I just get a ballpark quote without booking a job?
- How do I cancel a job that I had booked with a pro?
- Can I request a quote from only one business?
- How do I communicate with the pro?
- What if something goes wrong with the pro I selected?
- What happens if the pro I selected cancels the job?
- How do I contact Boat Planet Customer Support?
- How do I resolve a dispute with a Pro?
- Does Boat Planet offer financing for my project?
- How do I know what pro to select?
- How do I get the Boat Planet app?
- What type of payments do you accept?
- Is my personal information safe on Boat Planet?
- Can I request quotes and then select a pro outside of Boat Planet?
- Am I going to receive dozens of calls from pros after submitting a job request?
- Do I have to communicate with Pros using Boat Planet messaging?
- How do I suggest features I would like to see added to Boat Planet?
- How do I refer a pro I used in the past to be added to Boat Planet?
- Do I provide a deposit to the pro to start my job?
- Why am I receiving a second quote?
- Will I receive more than one quote for my job?
- I forgot my password
- I never created a password
- I want to use a pro that is not on Boat Planet.
- How can I change my profile information?
- What’s the process of removing something that violates community guidelines?
- Can I edit or remove my comments or reviews?
- I think one of my comments was removed unfairly. Who can I talk to about this?
- How do I delete my account?
- Does Boat Planet share my personal information and if so, how is it used?
- How do I unsubscribe from notifications as a boater?
- How can I get a quote for my boat?
- How Long Do I Have to Accept & Pay For a Quote?